Scam Prevention for Seniors and How to Protect Yourself

Common Types of Scams Targeting Seniors

Phishing calls and emails: An unknown or blocked caller requests details such as your bank account, Social Security number or credit card number. Email phishing works similarly, but you’re asked to click a link that allows hackers to access your device and information.

Medicare/Medicaid offers: A scammer pretends to work for Medicare or Medicaid and asks for financial details to correct documentation errors or file a claim on your behalf. They may also make fake offers for free medical services and equipment.

Grandparent scams: A fraudster pretends to be your loved one and asks you to send them money. They present an elaborate story, such as an accident or arrest, and emphasize the urgency of their situation.

Sweepstakes fraud: This scam involves email or phone requests for fees to receive fake prizes.

Tech support scams: You receive a call, email or alert stating your phone or computer has been compromised and must contact tech support to address it, allowing hackers to remotely access your device.

Romance scams: This type of fraud is common on social media and dating sites. An individual pretends to form a friendly or romantic relationship then asks for funds for medical bills, business ventures or personal assistance.

Signs You’re Being Scammed

Con artists create high-stress situations to pressure you into following their instructions.

Here are some common signs of scams that target seniors:

• Directions to act immediately
• Requests for money via wire transfer, cryptocurrency or gift card
• Fear tactics such as loss of benefits or fines
• Requests for usernames and passwords
• Offers that seem too good to be true
• Instructions not to contact your loved ones or financial institution
• Poor grammar and spelling in emails

Tips to Avoid Becoming a Victim of a Scam

• Resist the urge to act quickly.
• If someone claims to be from an agency or bank, hang up and call that entity at a verified number.
• Contact your loved one separately if a caller claims to be a family member or friend.
• Create a “safe word” to verify the identity of a person claiming to be your loved one.
• Never reveal personal information to someone from an unknown number or email address.
• Implement two-step authentication for online accounts.
• Monitor your bank transactions and credit score regularly.

Safe Online Practices for Seniors

Online fraud can be tricky to spot, but these senior scam prevention tips can help you stay safe while you surf the web:

Create strong passwords: Use letters, numbers and symbols to create a unique password that’s difficult to replicate. Avoid using obvious details like your birthday or your pet’s name. Don’t use the same password on multiple accounts.

Don’t click unknown links: If you receive an email from an individual or entity you’re not familiar with, don’t click any links. Delete the email immediately if you suspect fraud.

Install antivirus software: Protect your online information by installing antivirus programs on your devices.

Update your devices: Complete regular updates on your tablet, phone and computer to address potential security weaknesses.

Be careful on social media: Making details like your birthday and address public increases your risk of identity fraud. Don’t accept friend requests from people you don’t know.

What To Do if You Suspect a Scam

If you think you’re being scammed, cut off communication immediately. Hang up the phone, don’t respond to texts and delete emails. If you’ve shared financial information, contact your bank or credit union and ask them to freeze your accounts. Contest any suspicious charges on your credit or debit card as soon as possible.

Change your password on compromised accounts and install two-step authentication. Those programs send a code to your email or cell phone to verify your identity when you log in. You should also run security software if you clicked a link, opened an attachment or downloaded a file.

Call your local police department to report the scam, especially if you lost money. You can also contact the Federal Trade Commission or the AARP Fraud Watch Network to begin the process of recovering your assets.

Stay Informed and Empowered

Scams targeting seniors continue to present threats to financial and personal wellness. Embassy Healthcare is committed to providing insight to help you and your loved ones protect yourselves from fraudulent activity. Contact us to learn about our clinical services and locations.