Questions to Ask While Touring a Memory Care Facility

When it comes to finding memory care for your loved one, asking questions during your tour can help you determine whether the facility is a good fit. By asking the right questions, you can gauge the level of care, comfort and support your loved one will receive.

Here are 7 key questions to ask on your tour.

What’s Your Philosophy on Residents’ Well-Being?

It’s important to know how a facility views and prioritizes the well-being of its residents. Asking about a facility’s philosophy on care will give you insight into how physical and emotional health is prioritized. Look for facilities that focus on compassionate, personalized care and a holistic approach to well-being.

Are Private Rooms Available?

Having a private space offers a sense of privacy and comfort, and can help reduce confusion, agitation and overstimulation.

Also, private rooms may present more opportunities for personalization, such as bringing furniture or decorations from home. This can help you create a more familiar, comforting environment for your family member.

Are There Regularly Scheduled Activities and Events?

A facility that offers a range of regular activities can help stimulate cognitive function, promote socialization and provide a sense of purpose and enjoyment for memory care residents.

When asking about activities, consider the variety and frequency, as well as their suitability to your loved one’s abilities and interests. And look for facilities that encourage participation in a supportive, engaging manner.

What Services and Amenities are Included at This Facility?

It’s critical to understand the services and amenities offered at a memory care facility to determine whether they will meet your family member’s needs.

Services may include assistance with daily living activities, medication management, transportation and specialized therapies or programs. Amenities, like dining options, outdoor spaces and recreational areas can also contribute significantly to the overall quality of life for residents.

Do Residents Get Personalized Memory Care Plans?

Asking about this will reveal how the facility approaches individual care and whether staff will take the time to understand and cater to your family member’s specific needs.

Personalized plans typically include customized activities, dietary needs and medical care, which can make a significant difference in your loved one feeling comfortable and cared for.

What Training Has the Staff Received?

The quality of care provided in a memory care facility is heavily dependent on the training and expertise of its staff. Ask about the specific training programs and certifications required for team members, especially those working directly with residents with memory-related conditions.

Well-trained staff should have a deep understanding of dementia and related conditions, as well as effective communication strategies, behavior management techniques and methods for promoting independence and dignity.

You might also ask if the staff is provided with ongoing training. Facilities that prioritize employee education are more likely to provide high-quality, compassionate care to residents.

What is the Staff to Resident Ratio, Day and Night?

Adequate staffing levels are critical for ensuring residents receive the attention they need. Ask about the staff-to-resident ratios during different times of the day and night, as well as any variations based on the level of care required.

Higher staff-to-resident ratios generally indicate more personalized attention and support for residents, which can be especially important for individuals with memory-related conditions who may require additional assistance or supervision.

Memory Care at Embassy Healthcare

Our memory care communities in Ohio and Pennsylvania are staffed with highly qualified, trained experts who provide personalized care and engagement. With a strong focus on compassion and respect, we make sure each resident receives the support they need to maximize their quality of life.

Learn more about Embassy’s memory care programs and schedule a tour today.